Frequently Asked Questions
Everything you need to know about shopping with The Andamane.
Where does The Andamane ship to?
We offer worldwide shipping. Delivery times vary by region, but standard orders typically arrive within 3-7 business days. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that final sale items are not eligible for return.
How do I determine my size?
Each product page features a detailed size guide to help you find the perfect fit. Our collections generally follow Italian sizing. If you are between sizes, we recommend sizing up for a more relaxed fit or contacting our style advisors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where are your garments produced?
The Andamane is proud to maintain high standards of quality and craftsmanship. The majority of our collections are designed and manufactured in Italy using premium fabrics to ensure longevity and a luxurious feel.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. If you need to change or cancel your order, please contact our customer service team within 1 hour of placement. Once an order has reached the shipping stage, it cannot be modified.